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03/10/2010

Complaints to Better Business Bureau’s Nationwide up Nearly 10 percent in 2009

According to an annual report released today by the Better Business Bureau system, consumer complaints to the organization increased by 9.7 percent nationwide in 2009. Not only did BBBs receive nearly 1 million complaints filed by disgruntled customers last year, consumers turned to the non-profit more than 65 million times for help researching businesses across North America.

03/09/2010

Foreclosed Homes Can Be A Bargain For Some, A Nightmare For Others, BBB Warns

Savvy home buyers may find bargains among foreclosed homes, but the BBB urges home shoppers to educate themselves about the potential pitfalls before they commit to a purchase.

03/02/2010

BBB Ready To Help Consumers After US Fidelis Bankruptcy

The BBB is urging dissatisfied customers of US Fidelis to continue to pursue refunds and settlements with the company even though it filed for bankruptcy on Monday.

02/25/2010

Don't Return Call to 809 Area Code

The Better Business Bureau warns consumers to be suspicious of e-mail, voice mail messages or pagers referring you to call phone numbers with an 809 area code. This scam has been around for several years and while the amounts you could be charged ($100 or more) are a hoax, you will be charged for an international call.

02/16/2010

BBB and J.D. Power Collaborate to Provide Consumers with Trusted Online Resources for Finding Reliable Businesses and Services

Better Business Bureau and J.D. Power and Associates today announced a new online content sharing agreement to help consumers research and identify trustworthy businesses such as car dealers, insurance agents, builders and movers.

02/10/2010

Lower Your Interest Rates?

Have you gotten a phone call that says they’ll lower your credit card’s interest rate? The Better Business Bureau is warning consumers that they should always ask the company for their full name, address, phone number and Web site – and then use that information to check out the company – before believing the sales person’s claims.

02/03/2010

Elderly Couple Loses $19K in Telephone Scam

The Better Business Bureau is warning seniors about a common telephone scam, after an elderly Wisconsin couple lost more than $19,000 to a scammer who they thought was their distressed grandson.

01/28/2010

Need Olympic tickets? Last minute shoppers beware of fraud

If you are thinking of coming to Vancouver-Whistler for the upcoming Games make sure you use caution when buying tickets from non-official sources.

01/14/2010

BBB Advice on Donating by Text Message for Haiti Relief Efforts

In the wake of the earthquake disaster in Haiti, Americans are donating via text message more than ever before.

01/13/2010

BBB Advises Donors on How to Vet Haiti Earthquake Charity Appeals

As immediate relief needs are assessed in the wake of the devastating earthquake in Haiti on January 12th, many Americans are looking for ways to help by donating to a charity.

01/13/2010

CARU Recommends Toys ' R' Us Modify Ad

The Children’s Advertising Review Unit (CARU) recommendeded that Toys “R” Us’ modify advertising for the Home Depot Work Bench with Lights and Sounds.

01/06/2010

BBB Lists Top 10 Scams and Rip-Offs of 2009

Free trial offers and scams that take advantage of tough economic times dominate the list.

12/21/2009

Peel, Inc. Receives More than 2,200 Complaints

Peel Inc., an internet distribution company has received more than 2,200 Better Business Bureau (BBB) complaints in the past year from 49 states, including many from Utah consumers. These numerous complaints have earned the company an F rating from the BBB.

12/07/2009

Office Supply Firm SVT Continues To Mislead, Overcharge Customers, Businesses Say

Eight months after the Better Business Bureau first warned consumers about SVT, Inc., of Columbia, Mo., the BBB says the company appears to be continuing to deceive businesses across the nation.

12/07/2009

Top Ten Complaint Categories for Utah in 2009

The Better Business Bureau of Utah (BBB) received more than 16,000 complaints this year. We’ve able to resolve 79% of these complaints, with the help of the companies in question. Below is a list of the top ten complaint categories for 2009, to help customers become more savvy when they spend their hard earned money.