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05/01/2013
Going green is all the rage these days. Sometimes going green can save you money and other times you just have to think of it as helping to save the environment a little bit at a time, with no monetary savings. Solar panel prices are starting to come down and more consumers are considering installing them on their homes or in their yards. In addition, more businesses are getting into the solar business because of the government subsidies that can be obtained.
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03/01/2012
Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help more than 103 million times in 2011, up from 87 million in 2010 and the highest rate in the organization’s 100-year history.
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06/01/2011
Customers are contacting the Better Business Bureau of Minnesota and North Dakota (BBB) regarding problems they’re experiencing with Nature’s Prime Organic Foods, Inc., an online organic food retailer operating out of Victoria, Minnesota. The BBB processed twenty customer complaints filed against the company in the month of May, all alleging issues with delays in delivery or non-delivery of products.
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03/30/2011
Consumers who tried to take advantage of 'free' Internet offers for smokeless cigarettes from Direct E-Cig say they were burned by unexpected charges that totaled $100 or more, the BBB warns.
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03/10/2010
According to an annual report released today by the Better Business Bureau system, consumer complaints to the organization increased by 9.7 percent nationwide in 2009. Not only did BBBs receive nearly 1 million complaints filed by disgruntled customers last year, consumers turned to the non-profit more than 65 million times for help researching businesses across North America.
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03/01/2010
March 7 is the kickoff to National Consumer Protection Week (NCPW) and Better Business Bureau is a proud supporter of this nationwide effort to educate the public on how to become savvier consumers.
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12/07/2009
Eight months after the Better Business Bureau first warned consumers about SVT, Inc., of Columbia, Mo., the BBB says the company appears to be continuing to deceive businesses across the nation.
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12/07/2009
The Better Business Bureau of Utah (BBB) received more than 16,000 complaints this year. We’ve able to resolve 79% of these complaints, with the help of the companies in question. Below is a list of the top ten complaint categories for 2009, to help customers become more savvy when they spend their hard earned money.
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10/22/2009
CupCakeIntimates, a Web-based business with a sweet-sounding name in Creve Coeur, Mo.,is leaving a bitter taste with consumers who complained of non-delivery of costumes and poor customer service.
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10/15/2009
The BBB is warning companies to beware of emails received which appear to be from the BBB, but could be an attempt to infect computers. Note the date the complaint was supposedly received "September 17/2007." Spelling errors are often a sign of a scam.
Should you receive one of these emails, please forward it (and the header) to info@utah.bbb.org.
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08/01/1998
How frustrating! You buy a product and it breaks. You try to return it or have the company fix it, but don't succeed. You talk with the salesperson, speak with the manager, and write letters to the company, and still you're not satisfied with the company's response.
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