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03/09/2012
For the fifth tip of National Consumer Protection Week—or NCPW—Better Business Bureau serving Alaska, Oregon and Western Washington reminds consumers to turn to consumer protection groups.
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03/08/2012
For the fourth tip of National Consumer Protection Week—or NCPW—Better Business Bureau serving Alaska, Oregon and Western Washington reminds consumers to take steps in identity protection.
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03/07/2012
Pre-purchase and post-purchase, it is critical to understand consumer rights in case issues arise
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06/28/2011
Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value.
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01/06/2011
A year after the collapse of US Fidelis, the nation’s largest seller of extended auto service contracts, the BBB advises customers to remain extremely skeptical of any company marketing similar after-market contracts.
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12/06/2006
The Children's Online Privacy Protection Act, effective April 21, 2000, applies to the online collection of personal information from children under 13. The new rules spell out what a Web site operator must include in a privacy policy, when and how to seek verifiable consent from a parent and what responsibilities an operator has to protect children's privacy and safety online.
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04/01/2006
Many companies collect personal information from their customers, including names, addresses, and phone numbers; bank and credit card account numbers; income and credit histories; and Social Security numbers. The Gramm-Leach-Bliley (GLB) Act requires companies defined under the law as “financial institutions” to ensure the security and confidentiality of this type of information.
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