We’re working with a University of Utah honors class to help the BBB develop general information for our reports on specific industries. Twenty-one industries have been chosen and these students will receive complaints (all personal information will be redacted and they’ll sign confidentiality agreements with the BBB), statistics, and a list of businesses in that industry in our database (accredited and non-accredited businesses).
These students will then take the information, research some more, talk to people in the industry and develop one page of general information. At the bottom of this blog post is information on one industry – burglar alarms – to give you an idea of what we’re trying to do. This was developed about a year ago to help consumers when they want to buy an alarm system or when a company comes to their door trying to sell them a security (alarm) system.
This could be very valuable for the BBB (if well-done – which we expect!), as it will help consumers and businesses alike. Businesses know what causes complaints and customers want to know what other consumers are saying the issues are.
So, stay tuned – we’ll post them all in some way on the website and hope you’ll be able to use them. Here are the categories:
- Auto Body Repair Shops
- Cellular Phone Services
- Credit Repair
- Drop Shipping Companies
- Dry Cleaners
- Duct Cleaning
- Government Grants
- Jewelers
- Making Money on Google
- Multi-Level Marketing
- Negotiating Debt Companies
- Nutritional Supplements
- Payday Loans
- Roofing
- Storage Companies
- Training Companies
- Travel Agencies
- Website Builders
- Weight Loss Products
- Windows